Privacy Statement

1. Introduction

Biodigy (“we,” “us,” or “our”), a subsidiary of The KPI Institute Pty Ltd, operates https://www.biodigy.com/. We are committed to protecting your privacy and handling your personal data with the utmost care. This policy outlines how we collect, use, and safeguard your information both online and offline. We never sell or rent your data to third parties.

Scope: This policy applies solely to Biodigy (https://www.biodigy.com/ and subdomains).

2. What We Collect

We collect data when you:

• Create an account, download resources, or subscribe to newsletters.
• Purchase products/services, attend events, or contact us.
• Browse our Site (via cookies and automated tools).

Data includes:

• Directly Provided: Name, email, job title, company, address, phone number, qualifications, feedback.
• Automatically Collected: IP address, device type, browser, usage patterns (pages visited, session duration).
• Sensitive Data (if applicable): Biometric data* processed under strict legal safeguards.
  *Only collected with explicit consent for specific services.

3. How We Use Your Data

Your data enables us to:

• Deliver services/products (e.g., certifications, analytics tools).
• Respond to inquiries, process payments, and provide support.
• Send marketing communications (with opt-in consent).
• Improve Site functionality and user experience.
• Comply with legal obligations (e.g., tax, fraud prevention).

4. Data Sharing & Transfers

We share data only:

• With Service Providers: Payment processors, cloud hosts, and analytics partners (under strict confidentiality agreements).
• For Legal Reasons: When required by law or to protect our rights.
• During Corporate Events: Mergers, acquisitions, or asset sales.

International Transfers: Data may be transferred globally using GDPR-approved safeguards (e.g., Standard Contractual Clauses).

5. Your Rights

You may:

• Access, correct, or delete your personal data.
• Withdraw consent or opt out of marketing.
• Restrict processing or request data portability.
• Lodge complaints with a supervisory authority.

To exercise rights, contact: [email protected].

6. Data Retention

We retain data:

• While your account is active or for service delivery.
• As required by law (e.g., financial records: 7 years).
• Until consent is withdrawn (for marketing/data processing).

7. Security

We implement technical (encryption, firewalls) and organizational (access controls) measures to protect your data.

8. Children’s Privacy

Our Site is not intended for users under 16. We do not knowingly collect their data.

9. Third-Party Links

We link to external sites (e.g., partners, social media). We are not responsible for their privacy practices.